Please arrive 5 to 7 mins before your scheduled appointment. If the door is locked when you arrive, that means we are finishing up with the current client and will be with you shortly.
When booking using a Certificate, you will use the "Non-Member" Massage option and then the "Using a Certificate" option.
Please make sure you receive an email confirmation after you have made your appointment online. To receive appointment confirmations, you must opt-in to receive email notifications when creating your online profile.
Prenatal massages are performed by Lidia if you are in your 3rd trimester.
If this is your first visit... Welcome! If you are using a Groupon or Yelp deal, you will be upgraded to a member massage which is a full 60 min massage with a hot towel, peppermint foot lotion and personal customization such as pressure and extra focus on particular areas if requested.
If you purchase any additional Groupon or Yelp deals after you have already visited us, you will receive one spa-hour (50min) Swedish style massage and your choice to add a scalp massage. If you have any special requests, you may upgrade to a custom massage with an additional 10 min for $35. You may also upgrade to a 90 min massage for an additional $35. We charge a $35 fee if using an expired groupon.
As our time is our inventory, we lose money when a time slot has been reserved and not used. Therefore, we require a 24-hr cancellation notice so that we may have ample time to reuse that spot for someone else. We charge a $45 fee for 60 min no-shows and $65 on 90 min no-shows. If you call to cancel the same day, it will be considered a no-show and the $45 fee will apply. We charge a $25 fee for a last-minute appointment downgrade from 90 to a 60 min, as that time had already been reserved for your original appointment.
We are a small facility and can accommodate up to two persons at a time. If you are trying to book two simultaneous appointments, you would need to open two browsers that will show each of our schedules to compare and find two open spots at the same time. Please be aware that finding 2 open spots at the same time is not always an easy task.
We do not have a receptionist. All calls or email responses are by the therapists. The response time may vary depending on how many clients we have that day and how late we are working.
All massages are by appointment only, we do not accept walk-ins.
Thank you for taking the time to read this and in considering us for your massage needs!